Welcome to Meghdut, a digital retail platform operated by Syspedia Technologies Pvt. Ltd. (hereinafter referred to as "Meghdut," "we," "us," or "our"). By accessing or using the Meghdut website, mobile application, mobile browser or browser extension (collectively referred to as the "Platform"), you agree to comply with and be bound by the following Terms and Conditions (the "Terms"). Please read these Terms carefully before proceeding to use the Platform.
By creating an account, using the Platform, or participating in any of our services or promotions, you agree to these Terms and any additional terms and conditions that may apply. If you do not agree to these Terms, you must not use the Platform.
Meghdut is a digital retail platform where merchants, customers and logistic providers and other platform facilitators can communicate amongst themselves with the end objective of buying and selling products or services. The platform facilitates communication between the various groups of users (“Platform Participants”).
To use the Platform, you must be at least 18 years old and capable of entering into legally binding contracts. By using the Platform, you represent and warrant that you meet these requirements.
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Meghdut acts solely as an intermediary platform where Customers can connect with Merchants, unless in situations where Meghdut itself acts as a Merchant for certain products or services and where transactions are directly between Meghdut and you. It is expressly understood that any contract for the sale of products or services is solely between the seller and the buyer. Meghdut does not hold any ownership rights over the products, nor does it assume any obligations or liabilities related to such transactions...
All commercial/contractual terms related to the purchase of products or services, including but not limited to price, shipping costs, payment methods, and delivery terms, are agreed upon directly between Buyers and Sellers...
Meghdut Platform is duty-bound to ensure compliance of the relevant clauses of the Consumer Protection (e-Commerce) Rule 2020...
The Meghdut Platform complies with all clauses of the said IT Act that applies to “marketplace e-commerce entities”.
Meghdut will make sincere efforts to achieve transparency in terms of information pertaining to returns, refunds, exchanges, warranties, delivery, payment methods, and provide simple and transparent mechanism for recording and resolution of customer grievances.
Meghdut Platform will incorporate robust and secure third-party payment gateway...
The Meghdut Platform offers activities, games and contests that leads to various benefits like loyalty points, cashbacks, rewards etc. for customers.
Customers are eligible for such benefits including cashback and rewards only when they meet the specific conditions described in the promotional terms and conditions.
Details of the loyalty schemes, cashback and rewards program... are outlined in the relevant promotional offer terms, which are available on the Platform.
You agree to comply with all applicable laws and regulations in connection with your use of the Platform.
These Terms are governed by and construed in accordance with the laws of India.
Any disputes arising from or related to your use of the Platform shall be exclusively submitted to the jurisdiction of the courts located in Kolkata, India.
All content, features, and functionality on the Platform are the exclusive property of Syspedia Technologies Pvt Ltd...
By registering on the Platform, you are granted a limited, non-exclusive, non-transferable license...
We reserve the right to terminate or suspend your access to the Platform at any time...
You may terminate your account by contacting us at info@syspedia.co.in
Neither party shall be held liable for any failure or delay in performance if caused by circumstances beyond their reasonable control...
We reserve the right to modify these Terms at any time. Any changes will be posted on the Platform...
Syspedia Technologies Pvt. Ltd.
PS Qube, Unit No-603, 6th Floor,
Action Area -IID, Rajarhat
Kolkata-700156
Email: info@syspedia.co.in
Phone: +91 9748421936
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.
These Terms constitute the entire agreement between you and Syspedia Technologies Pvt. Ltd. / Meghdut...
Merchant/seller and customer agree to indemnify and hold Syspedia Technologies Pvt Ltd harmless from all losses, costs, claims, etc...
In no event shall Syspedia Technologies Pvt Ltd be liable for lost profits or any special, incidental, or consequential damages...
By continuing to use the Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Thank you for choosing Meghdut. We hope you enjoy your experience on our Platform!
